How It Works

• If a visit hasn't been started within a set number of minutes after its scheduled start time, it displays the Late icon.
• Example: A visit scheduled for 8:00 AM will show the icon at 9:00 AM if your late setting is 60 minutes.
• The icon disappears once the visit is In-Progress or Completed.

Why It Helps

• Makes it easier for office staff to spot delays.
• Enables quick follow-up with the aide (their number appears at the bottom when you click the visit).

Setup Notes

• This feature is optional and disabled by default.
• Agencies choose the number of minutes to wait before a visit is marked late.
• Does not block the aide from starting the visit — it’s a visual alert only.
• Works best when scheduled times reflect actual visit times.
• Setup Path: Barnestorm Office > Codes > Security > Global Settings > Aide Activity > 0227: Set number of minutes considered late.
• Tip: After selecting a scheduled entry, you will see the aide’s cell phone listed at the bottom of the screen.