Before creating/sending claims, make sure your EVV Visit records are complete, accurate, and verified.
We also recommend logging into your Sandata portal to verify visits show as verified, not incomplete or missing.
Go to EVV Visits and select Payer type = Sandata and/or HHAx for billing time frame.
Make sure:
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All visits for time frame are completed, verified (for Sandata)
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No missing clock-in or clock-out times
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No Send Failed status
Use this report to check:
Reports > Audit > 17.37 EVV Compliance
Run it using the EVV Pre-Billing Audit option.