Audit EVV Visits Before Billing
NC Medicaid Direct (NCTracks) – Process Flow
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Visits Audited / Imported
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Claims Created (All Other)
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Claims Sent to NCTracks
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Post Amt Billed
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Post Remittance
Overview
Before creating or sending claims, EVV visit records must be complete, accurate, and verified.This step ensures billing data aligns with EVV requirements and prevents claim rejections.
Review EVV Visits
In Barnestorm, review EVV Visits screen for the billing time frame before importing charges.
- Go to EVV Visits
- Select Payer Type = Sandata or HHAeXchange
Confirm the following before moving forward:
- All visits for the time frame are completed
- Visits are verified (Sandata)
- Note: Sandata sends EVV data to NCTracks overnight (it is not automatic)
- No missing clock-in or clock-out times
- No Send Failed or Pending status
Run the EVV Pre-Billing Audit
Use the EVV compliance report to confirm visits are ready for billing:
Reports > Audit > 17.37 EVV Compliance
Run using the EVV Pre-Billing Audit option
Once EVV visits pass review and audit checks, you can proceed to claim creation in the next step of the process.