Where Do I Locate/Type in the ICN, DCN, or Claim Number?
What is an ICN/DCN?
Depending on the payer, the claim number may be identified as ICN (Internal Control Number) or DCN (Document Control Number). However, all terms are related to the unique identifier assigned to each claim by the insurance payer. The number acts as a tracking number, allowing providers and payers to monitor the claim's status. When contacting the payer for claim status or claim information, you will typically be required to provide this number.
How Do I Locate the Claim Number, ICN or DCN?
To locate the number, go to Accounts Receivable > ICN Edit tab.
If the screen shows "None Found," either the remit was posted manually or there is no payment. If the remit has been posted manually, you can manually enter the ICN on this screen. See steps below.
If your remittances are posted electronically, during the posting process Barnestorm will pull the ICN/DCN/Claim Number from the claim and it will be readily available on the ICN screen.
Follow These Steps to Manually Document the ICN/DCN/Claim Number
- Go to Accounts Receivable > ICN Edit tab. This will open the ICN Edit screen. (See screenshot above)
- Click the Add a new ICN entry line. A separate window will appear. Type in the information/dates from the remittance provided by the payer: payment date, claim from date, claim thru date, and ICN number.
- Click Save.
The Claim Number, DCN, or ICN is also needed to create Void Claims and Replacement Claims. Click the hyperlinks for information on each billing process.