EVV Upload Status: HHAeXchange & CareBridge

🎥 Watch the Video: Check HHAeXchange Status – YouTube
🔧 Error Help: Correcting Common EVV Errors – Barnestorm

How to Check Upload Status

To view the status of EVV visit files sent to HHAeXchange or CareBridge:

1. Go to Billing > HIPAA Transactions > HHAeXchange/CareBridge

2. Click the tab: Status of HHAeXchange and CareBridge Uploads

3. Select the file you want to check

4. If the status is ERROR, a report will display with details about each visit issue
   ➕ You can print the report or just click Close

All error messages come directly from HHAeXchange or CareBridge.

What the Status Means

• Success = The visit file was accepted by HHAeXchange

  • May still be held in HHAX due to prebilling issues

  • Log into your HHAeXchange portal to confirm visit status

• Error = The file was not accepted

  • Use the report to identify issues

  • Fix those issues in Barnestorm or contacting the MCO (depending on error)

  • Then re-send the corrected file