Import Visits into Billable Charges
NC Medicaid Direct (NCTracks) – Process Flow
Verify Eligibility
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YOU ARE HERE
Visits Audited / Imported
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Claims Created
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Transmit to NCTracks / Post Charges
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Post Remit File
Overview
This step converts completed EVV visits into billable charges. These charges are used when generating claims. Only visits that are complete,verified, and free of errors should be imported.
How to Import Visit Charges
- Go to Employee Activity > Import Visit Charges.
- Set the From and Thru dates for the service period.
- Optional: Use filters such as Just One Chart # or MCO Only to narrow results.
- Confirm that Round .25 is selected.
- Click View Visits and review the visit list.
- Resolve any issues before clicking Create Visit Charges.
- Print the report if needed.
TipIf visits do not appear, click the Find Incomplete Visits button to verify if the visits show up.
You can also return to the EVV Visits screen to confirm visits are complete, verified, and error-free.
Once visit charges are created, you are ready to proceed to claim creation in the next step of the billing process.