EVV Visits: Which Bill, Which Don't


-> Visits that will be paid in EVV if approved by DHHS:
  • Verified by the date of billing
  • Completed with app regardless of GPS (no GPS sends as exception)
  • Completed with telephony from any number on the patient chart or employee
  • Keyed into EVV Visits using the Complete button (visit was not done with EVV but was keyed into EVV Visits)
  • Started with app or telephony, forgot to clock out, completed in the office using the Finish button. 

-> Visits that will not be sent/verified/reimbursed:
  • Canceled Visits
  • Missed Visits 
  • Incomplete Visits (includes In Progress visits which aide forgot to clock out of)
  • Unverified Visits
  • Visits less than eight minutes long
  • Client not found (contact DHHS/Sandata)
  • Invalid Medicaid Number
  • Employee without SSN
  • Employee with anything other than first name and last name in name fields
  • See Resolve Sandata Errors to determine & resolve issues preventing verification: http://kb.barnestorm.biz/KnowledgebaseArticle51552.aspx

Posted Wednesday, May 26, 2021 by christine@barnestorm.com
http://kb.barnestorm.biz/KnowledgebaseArticle51554.aspx