Updating Referral Status for On-Hold Patients
Update a patient's referral status when an admission is delayed, services are paused, or the patient is temporarily in another facility.
Use this process if:
- An expected admission is delayed.
- The patient is admitted to the hospital during services.
- Services are on hold for other reasons.
Steps to Update the Referral
- Select the patient from Barnestorm Office.
- Go to Referrals → Referral Information tab.
- Change the Patient Status to one of the following:
- On Hold – in another facility
- On Hold – other
- If future schedules exist, a pop-up will ask if you want to remove them:
- Click Yes to remove all future schedules.
- Click No to keep them.
- Click the Save All Patient Data button.
💡 Tip: Setting a patient to On Hold helps maintain accurate schedules and reporting while avoiding billing errors.
CareChamp users: Stop the aide care plan to remove schedules from the app if EVV is involved (optional).