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Managed Care EVV (HHCS) Hard Launch & Direct Billing
Managed Care EVV (HHCS) Hard Launch & Direct Billing
Managed Care EVV Hard Launch – October 1, 2025
Effective 10/1/2025, NC Managed Care will fully enforce EVV for Home Health Care Services (HHCS).
Who Does This Impact
Home Health Care Services (HHCS)
who send EVV Visits to HHAeXchange and/or CareBridge.
This does not apply to
Personal Care Services (PCS)
or
Community Alternatives Program (CAP)
Providers.
What You Need to Know
No changes are required in Barnestorm:
you have already implemented EVV and are collecting EVV data on each visit.
All
Barnestorm Point of Care
users must have
Location Services enabled
on their device.
Confirm the
green light
is active below the Main Menu – this ensures GPS is captured at
Start Visit
and
Finish Visit
.
ALL EVV Visits are expected to be sent through HHAeXchange or CareBridge timely
AND
prior to submitting claims.
The Seven EVV Requirements
Type of service performed
Individual receiving the service
Date of the service
Location of service delivery
Individual providing the service
Time the service begins
Time the service ends
Managed Care Direct Billing
If you chose not to use Direct Billing, no changes are needed.
If you choose to bill directly to a Managed Care payer (instead of using HHAeXchange or CareBridge e-billing):
Submit a support ticket to HHAeXchange
or
CareBridge
to request e-billing be disabled.
Claim information must match the aggregator:
Member
Medicaid
ID
Date of Service
CPT/HCPCS + Rev Code
Must be an exact match
Claim must include CPT/HCPCS AND Revenue Code sent to HHAX
TIN & NPI
Resources
NC
Medicaid
Hard Launch Notice
Carolina Complete Health EVV Office Hours
Barnestorm EVV Overview
⚠️ Important:
Routinely log into your aggregator portal to verify EVV Visits are complete and without errors.
Visits must show up in the aggregator without errors prior to billing.
📩 Need help?
Contact Barnestorm Support
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Details
Last Modified:
Tuesday, September 30, 2025
Last Modified By:
farrah@barnestorm.com
Type:
INFO
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