Managed Care EVV (HHCS) Hard Launch & Direct Billing

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Managed Care EVV (HHCS) Hard Launch & Direct Billing


Managed Care EVV Hard Launch – October 1, 2025

Effective 10/1/2025, NC Managed Care will fully enforce EVV for Home Health Care Services (HHCS).

Who Does This Impact

  • Home Health Care Services (HHCS) who send EVV Visits to HHAeXchange and/or CareBridge. 
  • This does not apply to Personal Care Services (PCS) or Community Alternatives Program (CAP) Providers. 

What You Need to Know

  • No changes are required in Barnestorm: you have already implemented EVV and are collecting EVV data on each visit.
  • All Barnestorm Point of Care users must have Location Services enabled on their device.
    • Confirm the green light is active below the Main Menu – this ensures GPS is captured at Start Visit and Finish Visit.
  • ALL EVV Visits are expected to be sent through HHAeXchange or CareBridge timely AND prior to submitting claims. 

The Seven EVV Requirements

  • Type of service performed
  • Individual receiving the service
  • Date of the service
  • Location of service delivery
  • Individual providing the service
  • Time the service begins
  • Time the service ends

Managed Care Direct Billing

  • If you chose not to use Direct Billing, no changes are needed.
  • If you choose to bill directly to a Managed Care payer (instead of using HHAeXchange or CareBridge e-billing):
    • Submit a support ticket to HHAeXchange or CareBridge to request e-billing be disabled.
  • Claim information must match the aggregator: 
    • Member Medicaid ID
    • Date of Service
    • CPT/HCPCS + Rev Code 
      • Must be an exact match
      • Claim must include CPT/HCPCS AND Revenue Code sent to HHAX 
  • TIN & NPI

Resources

⚠️ Important:
  • Routinely log into your aggregator portal to verify EVV Visits are complete and without errors.
  • Visits must show up in the aggregator without errors prior to billing. 


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Last Modified:Tuesday, September 30, 2025

Last Modified By: farrah@barnestorm.com

Type: INFO

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