It is extremely important to allow your device to capture the location of your visits. This will keep you and the agency compliant with EVV Visit data.

Barnestorm would like to assure you that the ONLY time your location is tracked is when you select the START VISIT and FINISH button from your EVV Visit in CareChamp. Wedo not track the GPS coordinates at any other time.

Q: I was told my GPS location is not being captured, but it shows up as enabled on my device.

If you have disabled the location several times in a row, this may have permanently disabled the setting for the app until it is reset. The following article shows how to reset the location from iPhone and Android. EVV - VisitsShow No GPS for Completed Care Champ (Care Champ, EVV, GPS)