EVV - How to Handle Split Visits

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EVV - How to Handle Split Visits


How to Handle Split Visits

When an aide leaves a patientโ€™s home mid-visit and returns later to finish, the system treats this as two separate visits.Youโ€™ll need to add a second scheduled entry to record both parts.This also applies when a visit crosses into the next date for HHAeXchange payers.

๐Ÿ“ฝ๏ธAdd a Scheduled EVV Visit

Steps to Add the Second Visit

  • From EVV Visits, select todayโ€™s date if the visit is happening today.
  • Click the existing visit for that patient.
  • At the top, click Schedule.
  • Update fields as needed: Employee, Payer and Job Code, Date and Time.
  • If there are multiple Aide Plans, select the correct employee number/dates and click Reload Tasks.
  • Click Check All to select all tasks, or check only those needed.
  • Click Add Scheduleย at the bottom right.

Why This Matters

  • Ensures each segment of care is properly recorded for EVV compliance.
  • Prevents billing issues when a visit is split into multiple parts.
  • Keeps patient care records accurate for auditing and reporting.

Tips

  • Confirm times are accurate before adding the second visit.
  • If the split is due to an aide leaving early and not returning, record it as a deviation instead.
  • Always document in visit Comments why the visit was split.
๐Ÿ“ฉ Need help?ย Contact Barnestorm Support


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Last Modified:Thursday, July 31, 2025

Last Modified By: farrah@barnestorm.com

Type: HOWTO

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