I Do Not Have The "Switch Users" Button

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I Do Not Have The "Switch Users" Button


If the employee does not have the "Switch Users" button on the Barnestorm login screen, please have the appropriate member of staff check the following settings:

- Codes > Security > Global Settings > Misc > 0520 and 0521:  If needed, make sure they are (both) set to True.  

- Admin > Employee Security > Pull up that user.  Go to Special Permissions.  Verify if "Can Switch the Office User Name" and "Can Switch the POC UserName" is highlighted.  If not, make the necessary changes and hit Save Complete Employee Security Profile. 

- Once both the settings are verified and any changes are made, have the user exit the Barnestorm system and reopen the login screen.  The "switch users" button should now appear.


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Last Modified:Monday, December 09, 2013

Last Modified By: linda@barnestorm.com

Type: INFO

Rated 5 stars based on 1 vote

Article has been viewed 5,014 times.

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