When the Required/Optional tabs do not expand from the Visit/Assessment screen, do the following:

• Check the employee’s revenue code under Main Menu > Codes > Other Basic Codes > Employees.  If the proper revenue code is not listed, the employee will not have access to the Required/Optional tabs.  Put in the appropriate revenue code based on the employee skill:  SN, PT, OT, etc.
• Log back in to POC and complete a sync.  Check to see if the Required/Optional expands. 

**If the above step does not fix the issue, start a chat so that a software support tech can reload the proper screens.