Barnestorm Knowledgebase is a great resource for Barnestorm issues and billing issues.  If you cannot find what you are looking for in our Knowledgebase, listed below are some useful references.  We also have a billing specialist available Monday through Friday, to assist with common billing issues, between 8:00 a.m. – 5:00 p.m.

MEDICAID: North Carolina

NC Tracks Automated Voice Response System (AVRS):           1-800-723-4337

NC Tracks Contact Center:                                                          1-800-688-6696   (You will need your NPI or Atypical Provider Number)       

 NC Tracks 

NC Tracks Issues List: NC Tracks website, look under Quick Links (xls)

Checkwrite Schedules             NC Tracks website, look under Quick Links (pdf)   

*You can also access Barnestorm Article for schedules, click here.                             

Tip:  Always verify, with the patient, that they have given you all their insurance information, as the system may not always be up-to-date.  The best resource for getting “real time” information is the patient.

If you need assistance verifying a physician NPI number:

NPPES NPI Registry

MEDICARE:

Medicare website:                                          www.palmettogba.com/Medicare

The Claims Payment Issues Log is a great “go-to spot” for common billing issues.