Ways to Contact the Aide from Barnestorm Office


Contact Aides from Barnestorm Office

Use Barnestorm Messaging or CareChamp Pro notifications to contact an individual aide, a team, or all aides through in-app messages, text messages, or direct notifications.

Barnestorm Message - Single or Team

  • Go to Barnestorm Office > Messages.
  • Select New and use default Barnestorm Messages option.
  • Manually select employee(s) or use Team option.
  • Add details and click on Send.
    • The aide receives the message inside the CareChamp app (no visual que or sound outside the app).
    • CareChamp Pro users will also receive a mobile push notification.Β 

Barnestorm Message - Care Champ

  • Go to Barnestorm Office > Messages.
  • Select New MessageΒ and the Care Champ option.
  • Manually select One User or All Users option.
  • Add details and click on Send.
    • The aide receives the message inside the CareChamp app (no visual que or sound outside the app).

Text Message - Single, Team, or All Aides

  • Go to Barnestorm Office > Messages.
  • Select New and select the Text Message option.
  • Manually select employee(s), Team or the All Aides option.
  • Add details and click on Send.
    • The aide will receive a text message if they have a valid number in Barnestorm Office.
    • The aide receives the message inside the CareChamp app.
    • CareChamp Pro users will also receive a mobile push notification.Β 
    • Device user can NOT text back.Β 

Send a Push Notification (CareChamp Pro Only)

  • Go to Codes > Other Basic Codes > Employees, select the aide.
  • Click Care Champ Settings.
  • Type a message at the bottom of the screen.
  • Click Send Notification to send a notification to their mobile device.
Β  Β  Β 

Call the Aide

  • Go to EVV Visits and select their scheduled visit.
  • The aide’s contact number appears at the bottom of the screen.
πŸ“© Need help? Contact Barnestorm Support

Posted Monday, July 28, 2025 by farrah@barnestorm.com
http://kb.barnestorm.biz/KnowledgebaseArticle51777.aspx