CareChampPro Users - Marking Scheduled Visit Up for Grabs


Mark a Visit as Up For Grabs / Available Shift

📅 Cancel Scheduled Visit For Today

This process is to cancel a scheduled visit from CareChampPro so that another staff member can take the visit instead. 

This is not to be confused with cancelling a visit that will not take place due to the patient not home or refused services.

  • From the Home screen, tap the scheduled visit for today’s date.
  • Scroll down and tap Cancel Visit.
  • Select a reason: Aide not available, Holiday, Weather, or Other.
  • Tap OK.
  • Enter a comment under Cancellation Comments, then tap Cancel.
  • Confirm by tapping Yes, Cancel Visit.
  • The visit will now appear in orange at the bottom of your schedule as an Available Shift.
GIF showing how to cancel a visit in CareChampPro

📅 Cancel a Future Scheduled Visit

  • From the Home screen, scroll to the date of the scheduled visit.
  • Tap the scheduled visit.
  • A pop-up panel will appear at the bottom of the screen.
  • Tap Cancel Visit.
Image showing how to cancel a future visit

Posted Tuesday, April 29, 2025 by farrah@barnestorm.com
http://kb.barnestorm.biz/KnowledgebaseArticle51732.aspx