Use Telephony as Backup
If you're unable to start a visit using the CareChamp app, you can use telephony as a backup method to clock in and out.
The call should be placed using the patient's home phone to help with EVV compliance.
🕐 Step 1: Upon Arrival
Call your Barnestorm-assigned telephony number using the patient’s main phone line to clock in.
Listen to the recording to verify the visit has started.
Note: The patient’s phone number must be correct in Barnestorm. Contact your office if it has changed.
📋 Step 2: Complete Your Visit
Carry out your visit as you normally would.
📞 Step 3: When Visit is Finished
Using the same phone you used to start the visit, call the Barnestorm telephony number again to clock out.
Listen to the recording to verify the visit has ended.