Cancel – Patient Not Home
Use this cancel option with CareChamp when the patient is not home or refuses services.
- Tap the scheduled visit from your app.
- Scroll down and tap Cancel Visit.
- Tap Cancellation Reason and choose the appropriate reason from the list.
- Tap OK to confirm the selected reason.
- (Optional) Add notes in the Comments section.
- Tap the Cancel button and then confirm by tapping Yes, Cancel Visit.
This will mark your visit as cancelled, indicating a non-chargeable visit.