Cancel – Patient Not Home
Use this cancel option with CareChamp when the patient is not home or refuses services.
- Tap the scheduled visit from your app.
- Tap the Cancel Visit option.
- Tap Cancellation Reason and choose the appropriate reason from the list.
- Tap Set to confirm the selected reason.
- (Optional) Add notes in the Comments section.
- Scroll down and tap the Cancel button at the bottom.
This will mark your visit as completed but indicate that the patient was not home.
⚠️ This type of cancel cannot be used on a future scheduled dates. It must be for the current date only.