EVV - Completing a Visit
If a visiting staff member cannot complete a visit using EVV, an office user can manually mark it as completed. This assigns the visit a CallType: Manual.
Steps to Complete a Missed Visit
- Go to Barnestorm Office > EVV Visits, select the date of the missed visit, and choose the visit entry.
- Note: The visit date cannot be changed.
- Click Complete. This updates the visit times to match the scheduled times and changes the status to Completed.
- If needed, click Edit to adjust the visit times, then click Update Visit to save changes.
Important Notes - Once completed, the visit will sync to CareChamp to prevent duplicates or missing data.
- The Complete button may not be active until 48 hours after the scheduled date. This delay ensures EVV compliance before changes are made and is set per agency.