Use the following steps to discontinue services for a patient. This will mark the patient as discharge and remove future scheduled visits.
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Go to Select Patient screen, choose the patient, and click on the Referrals tab.
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Click the Payers tab and select the payer you wish to discharge.
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Discharge Payer:
- Check the Discharged box.
- Update the Discharge Date to last date of service.
- Select the D/C Reason.
- Click Save Payer.
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Remove Future Schedules: A pop-up message will ask if you want to remove future schedules after the discharge date.
- Click Yes to remove the schedules from the Care Champ app, EVV Visits, and Schedules.
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Click Save All Patient Data to initiate the process. This may take a few minutes.