Question: I've completed my 485 (Plan of Care), but when I sync, it does not show up in Office. How do I fix this?
Solution: On the 485 screen there is an option: Recover 485. Here are the steps to send the 485 over to Office:
1. Go to Barnestorm POC > Select Patient screen to type in the chart# or patient last name to pull up the chart.
2. Click the 485 tab
3. Click the Recover 485 tab
4. A popup will appear. Click Yes.
5. A second popup will appear with instructions for POC user to Sync. Click OK.
Once the user syncs, the 485 should appear in Office.
NOTE: This same process can be done if the 485 shows in Office, but not in Point-of-Care (POC). You would do the same steps while logged in to Barnestorm Office.