This article will show suggestions on how to troubleshoot ADP report issues.

• If you are using Point of Care and import the visits into Office, make sure all visits have been imported.
• Make sure the dates on the report reflect the correct pay period. 
• Verify the checkbox to include completed visits is checked, or not checked, depending on what your agency wants.  If checked, this will include visits that are not in the Locked and Charged status. 
• If you do not have the option to run the report (see screenshot below) then either your user name is not setup to run the report or you do not have the appropriate path setup on your computer C:\ADP\PCPW\ADPDATA\.The supervisor must contact Barnestorm to have a user name added to the list of employees to run this report.