1.  From the Select Patient screen, pull up the patient by entering the chart number or name.

2.  Go to Orders tab.

3.  Select Track Orders.

4.  If order does not appear once the Track Orders screen opens: 1. You can either pull up the order by entering the 9-digit order number into the Search Order# field; or 2. Change the number of days in the "Show Orders Added/Changed in the last ___Days" so that that order date will be included in the listing.  Once you enter the # of days, hit that button again to refresh the screen.

5.  Select the order you are making the change to.

6.  At “Date Returned,” change it to the correct returned date.  If you need to mark the order as Not Returned, click on the Mark As Not Returned button.

7.  Hit Save.

On this screen, you can also mark an order as “not mailed."  This is usually done when (1.)  An order is “marked” as mailed by mistake; or (2.) An order has been created with errors, and the nurse needs to edit the order and resend it.  In scenario #2: If the order had been returned, you will need to first mark the order as Not Returned.  Then you will have the option to mark as Not Mailed.  


NOTE:  Only authorized personnel should make these changes.