Barnestorm Messaging and Features

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Barnestorm Messaging and Features


Barnestorm Messaging & Reminders

Send in-app messages, texts, emails, Care Champ messages, and pop-up remindersβ€”all from the Messaging screen.

πŸ“½οΈ Watch Video: Messaging

What This Screen Does

  • Barnestorm Message (in-app): Instant pop-ups + Main Menu banner while users are logged in.
  • Text Message (SMS): Sends to an employee’s phone (160-character limit).
  • Email: Sends to an employee’s email and can include attachments.
  • Care Champ: Sends to Care Champ users on the mobile app.
  • Reminders: Create personal pop-ups for yourself at a set date/time.
  • Schedule delivery: Send now or at a future date/time.
Important: Point of Care (POC) users must sync to send/receive Barnestorm Messages. For Text/Email, an internet connection is required at send time.
[Example Screenshot]

Quick Start

  1. Open Messaging β†’ click New Message or New Reminder.
  2. Choose recipients: Employee(s) or a Team.
  3. Fill in Subject and Message (patient chart optional).
  4. Select delivery type: Barnestorm Message, Text, Email, or Care Champ.
  5. Send immediately, or uncheck Deliver immediately to schedule for later.

Setup for Text & Email (One-Time)

  1. Go to Codes > Other Basic Codes > Employees and select the employee.
  2. Texting: Enter a valid Cell Phone Number (carrier selection not required).
  3. Emailing: Enter a valid Email Address.
  4. Click Save.

Tip: For an email roster, go to Reports > Employees > 03.56 Employee Email.

Create a New Inner-Office Message

  • Start from Messaging (New Message) or from Referral / the taskbar mail icon.
  • Required: Recipient(s), Subject, Message. (Uncheck Active Patients Only to find discharged patients.)
  • Send To: One or more employees, or a Team (see Employee Team Codes).
  • Delivery: Send immediately or schedule for later.
  • Click Send. (POC users must sync to send/receive.)

Receiving & Notifications

  • Recipients see a pop-up (lower-right) and a red banner on the Main Menu.
  • Click the pop-up to view. Use Mark as Read to stop repeats, or Turn Off Alerts to disable future pop-ups.
  • Reply to sender, Reply All, or Forward to new recipients.
  • You can also Print or Delete a message.

Send a Text Message (SMS)

  1. From Messaging, click New Message β†’ choose Text Message.
  2. Add recipient(s) set up for texting.
  3. Compose message (max 160 characters).
  4. Click Send β†’ confirmation pop-up appears.

Notes: Replies go to the sender’s email inbox. Patient name/chart is not included in the text body. Recipients are charged per their carrier plan. Requires an internet connection at send time.

Send an Email

  1. From Messaging, click New Message β†’ choose Email.
  2. Add recipient(s) with a saved email address.
  3. Compose the email. (If a patient is selected, it will be included on the email.)
  4. Optional: click Attach to add a file.
  5. Click Send. Replies go to the sender’s email address.

Send to Care Champ (EVV Customers)

  1. From Messaging, click New Message β†’ choose Care Champ.
  2. Select one or all users.
  3. Compose your message and click Send.
  4. User(s) receive the message inside the Care Champ mobile app.

Create a Personal Reminder

  1. Open Messaging β†’ click New Reminder.
  2. Patient (optional), then enter Subject and Message.
  3. Choose the Date/Time for your pop-up reminder.
  4. Click Save.
  5. At the scheduled time, a pop-up appears (lower-right). Click to Dismiss, Snooze, Print, or Delete.
Ex screenshot

Notes & Limits

  • Logged-in requirement: In-app pop-ups only appear while recipients are logged in.
  • Teams: Set up employee teams under Codes > Other Basic Codes > Employee Teams.
  • POC sync: Required to send/receive Barnestorm Messages.
  • SMS limit: 160 characters per text.
  • Text Items: Save frequent responses for faster sending.
πŸ“© Need help? Contact Barnestorm Support


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Details
Last Modified:Wednesday, August 27, 2025

Last Modified By: farrah@barnestorm.com

Type: HOWTO

Rated 4 stars based on 4 votes.

Article has been viewed 5,099 times.

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