Barnestorm Messaging and Features

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Barnestorm Messaging and Features


Barnestorm Messaging & Reminders

Send in-app messages, texts, emails, Care Champ messages, and pop-up remindersβ€”all from the Messaging screen.

πŸ“½οΈ Watch Video: Messaging

What This Screen Does

  • Barnestorm Message (in-app): Instant pop-ups + Main Menu banner while users are logged in.
  • Text Message (SMS): Sends to an employee’s phone (160-character limit).
  • Email: Sends to an employee’s email and can include attachments.
  • Care Champ: Sends to Care Champ users on the mobile app.
  • Reminders: Create personal pop-ups for yourself at a set date/time.
  • Schedule delivery: Send now or at a future date/time.
Important: Point of Care (POC) users must sync to send/receive Barnestorm Messages. For Text/Email, an internet connection is required at send time.
[Example Screenshot]

Quick Start

  • Open Messaging β†’ click New Message or New Reminder.
  • Choose recipients: Employee(s) or a Team.
  • Fill in Subject and Message (patient chart optional).
  • Select delivery type: Barnestorm Message, Text, Email, or Care Champ.
  • Send immediately, or uncheck Deliver immediately to schedule for later.

Setup for Text & Email (One-Time)

  • Go to Codes > Other Basic Codes > Employees and select the employee.
  • Texting: Enter a valid Cell Phone Number (carrier selection not required).
  • Emailing: Enter a valid Email Address.
  • Click Save.

Tip: For an email roster, go to Reports > Employees > 03.56 Employee Email.

Create a New Inner-Office Message

  • Start from Messaging (New Message) or from Referral / the taskbar mail icon.
  • Required: Recipient(s), Subject, Message. (Uncheck Active Patients Only to find discharged patients.)
  • Send To: One or more employees, or a Team (see Employee Team Codes).
  • Delivery: Send immediately or schedule for later.
  • Click Send. (POC users must sync to send/receive.)

Receiving & Notifications

  • Recipients see a pop-up (lower-right) and a red banner on the Main Menu.
  • Click the pop-up to view. Use Mark as Read to stop repeats, or Turn Off Alerts to disable future pop-ups.
  • Reply to sender, Reply All, or Forward to new recipients.
  • You can also Print or Delete a message.

Send a Text Message (SMS)

  • From Messaging, click New Message β†’ choose Text Message.
  • Add recipient(s) set up for texting.
  • Compose message (max 160 characters).
  • Click Send β†’ confirmation pop-up appears.

Notes: Replies go to the sender’s email inbox. Patient name/chart is not included in the text body. Recipients are charged per their carrier plan. Requires an internet connection at send time.

Send an Email

  • From Messaging, click New Message β†’ choose Email.
  • Add recipient(s) with a saved email address.
  • Compose the email. (If a patient is selected, it will be included on the email.)
  • Optional: click Attach to add a file.
  • Click Send. Replies go to the sender’s email address.

Send to Care Champ (EVV Customers)

  • From Messaging, click New Message β†’ choose Care Champ.
  • Select one or all users.
  • Compose your message and click Send.
  • User(s) receive the message inside the Care Champ mobile app.

Create a Personal Reminder

  • Open Messaging β†’ click New Reminder.
  • Patient (optional), then enter Subject and Message.
  • Choose the Date/Time for your pop-up reminder.
  • Click Save.
  • At the scheduled time, a pop-up appears (lower-right). Click to Dismiss, Snooze, Print, or Delete.
Ex screenshot

Notes & Limits

  • Logged-in requirement: In-app pop-ups only appear while recipients are logged in.
  • Teams: Set up employee teams under Codes > Other Basic Codes > Employee Teams.
  • POC sync: Required to send/receive Barnestorm Messages.
  • SMS limit: 160 characters per text.
  • Text Items: Save frequent responses for faster sending.
πŸ“© Need help? Contact Barnestorm Support


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Details
Last Modified:Wednesday, September 03, 2025

Last Modified By: farrah@barnestorm.com

Type: HOWTO

Rated 4 stars based on 4 votes.

Article has been viewed 5,218 times.

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